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Airports in Kazakhstan request travelers to provide necessary documents

Overnight on August 1 to 2, Kazakh citizens leaving Almaty and Astana were advised that certain digital government services would be momentarily unavailable.

Travelers at Kazakhstan's airports have been requested to provide their essential documents.
Travelers at Kazakhstan's airports have been requested to provide their essential documents.

Airports in Kazakhstan request travelers to provide necessary documents

Planned Maintenance of Kazakhstan's eGov Services Affects Overnight Travelers

Travelers departing from Kazakhstan overnight on August 1 to 2 should be aware of a scheduled downtime affecting various electronic government services. This maintenance period, scheduled for August 2, will last for several hours and will impact the eGov.kz portal and the eGov Mobile app [1].

During this outage, access to digital government services will be suspended, meaning travelers won't be able to use these digital services for official procedures or document verification online [1]. Services affected likely include digital document issuance, verification, and any administrative service hosted on eGov.kz.

To prepare for this maintenance, travelers are advised to carry original, physical copies of essential documents rather than relying on digital copies or e-services. This precaution will help avoid complications with immigration, customs, or other government checkpoints that might usually depend on digital validation [1].

The downtime is part of the country's modernization of its electronic government infrastructure, as Kazakhstan transitions to a new model of the eGov.kz website [4]. The new QazTech platform will serve as the foundation for the development of the updated eGov 3.0 portal [5].

In addition to the eGov.kz portal and mobile app, other services that will be unavailable during the specified period include e-Otinish, E-license, Open Government portals, and the services of the National Certification Center of the Republic of Kazakhstan (NCC RK) [6].

It's important to note that this maintenance is distinct from any unrelated network outages elsewhere, and no broader internet shutdown or telecommunications disruptions in Kazakhstan around this date have been reported [2].

While full, flawless digitization might take another 5 years, and even then, not everywhere [7], this planned maintenance is a significant step towards modernizing Kazakhstan's electronic government services.

Travelers departing from Almaty and Astana are urged to complete all necessary operations on the state services portals in advance to avoid any inconvenience during the maintenance period.

References: [1] - [Link to source 1] [2] - [Link to source 2] [4] - [Link to source 4] [5] - [Link to source 5] [6] - [Link to source 6] [7] - [Link to source 7]

  1. Despite the planned maintenance affecting Kazakhstan's eGov services, travelers should be more mindful of their lifestyle, ensuring they carry original documents for official procedures, rather than relying on technology for digital access during their journey.
  2. As Kazakhstan modernizes its eGov infrastructure with the introduction of QazTech platform, the transition to a new model of eGov.kz website represents an improvement in the country's technology sector and, ultimately, its lifestyle, as digital services become more integrated and advanced.

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