Missing Bag Connection? Here's How Airlines Handle It
Travelers often face the issue of a bag missing a connecting flight. Here's how to handle this situation and how airlines like American, Delta, United, Southwest, and Google Flights manage it.
When luggage doesn't make it to the next flight during a layover, it's called a missed bag connection. Passengers should immediately report this at the airline's luggage counter. To file a claim, provide flight details, booking code, and baggage receipt. Also, refer to the Montreal Convention and use the airline's official complaint contacts. Most airlines, like American, require claims within 21 days of baggage return with receipts.
Delayed luggage is usually returned within 24-48 hours, but this can take longer if it's rerouted. Airlines may cover essentials like clothes and toiletries during this time, but policies vary. To speed recovery, use a visible luggage label or tracking device. If the bag can't be tracked down after 21 days, it's considered lost, and the airline must pay back the passenger.
When a bag misses a connecting flight, report it immediately at the airline's luggage counter. Provide necessary details and follow the airline's claim process. Most luggage is returned within 48 hours, but it's crucial to be patient and keep track of the claim. In case of loss, the airline is responsible for compensation.